Some of the commentary about the recent Amazon "Cloud" has focused on the reliability of cloud offerings, and their aggressively high availability Service Level Agreements (SLA). Just for reference, the Microsoft Azure SLA is 99.9%, and Amazon’s availability SLA happens to be 99.95%
|Didn't see that one coming|
If a company actually uses its data to make money, the SLA doesn't fund the enterprise while the service is unavailable. And the SLA typically doesn’t cover service degradation, just the creatively defined “availability.” It also doesn’t manage or repair your tarnished reputation with your customers or your business.
Want to bet your reputation, and that of your organization on the cloud? It’s probably a good bet, since you’re likely not getting 99.9% uptime from your own servers. But be prepared when that .1% kicks your reputation in the teeth.